I would not recommend this company to anyone.
การดอบกลับจากซัพพลายเออร์ :
Dear friend, I'm sorry to give you a bad shopping experience. But it should be noted that it is not our responsibility to cause damage to the machine.
Firstly, the trade term for machine delivery method is EXW,it can be seen from our communication records that the machine was intact and without any damage , when it was delivered to your selected freight forwarder.
Secondly, the freight forwarder you selected still loaded other goods when we told us that nothing could be put on the machine, and did not take photos or videos of delivery, unloading, and unpacking after the goods arrived.
Thirdly, for insurance purposes, we have purchased insurance before shipping. We have reported the case to the insurance company. Since you and your freight forwarder are unable to provide pictures and videos, the insurance company’s current response is that there is insufficient evidence.
08 Mar 2024